Special Offers & News
Delivery can take up to 1.5 hours at weekends + -
Please be aware that delivery can take up to 1.5 hours at weekends. Sorry for any inconvenience.
Allergy Advice + -
Some of our dishes contain Celery, Cereals, Gluten, Crustaceans, Egg, Fish, Lupin, Milk, Molluscs, Mustard, Nuts, Peanuts, Sesame Seeds, Soya, Sulphur Dioxide which some people may have a reaction to. Please call our staff at Hot Wok on 01624677018 before ordering if you suffer from food allergies and we will do our best to advise you.
Ready to Order delivery
Douglas, 2 Granville Street
|Please Allow:||1 hour 15 min.|
73 3 13
IM2 (Kewaigue, Douglas),
|Delivery cost:||£1.50 (£17.00+ orders)|
Fleurbaay 09 Mar 2018Good food, friendly service
Hay 04 Mar 2018Unfortunately our order was not seen for 2 hours so we waited 2 1/2hours for our meal. We were offered an apology and a discount for our next order. However we will not be ordering again as the food was not worth the wait. The curry didn’t even taste like curry, the meat.. chicken and beef were dry and tough. It just wasn’t very pleasant. Which is a shame as we used to be regular customers. So when our usual takeaway was closed for Chinese New Year, we thought we would go back to our old favourite. All in all the food and service was not up to standard and we can not justify waiting so long and it costing so much for food that we didn’t like.
Sorry Hot Wok but our experience was disappointing.
Pedersen 17 Dec 2017The dinner was realy good, very tasty in all ways, and super service from the staff at Hot Wok.
Please if you want something good, then visit Hot Wok at any time.
Troels Pedersen Denmark
Harding 25 Jan 2016Ordered and paid for food at 18.20 and at 19.30 it still hadn't been delivered. I called them and they said they didn't get the order until 18.45. The food arrived just after 20.00. Very disappointed in the time it took.
REPLY FROM HOT WOK: WE ARE VERY SORRY YOU EXPERIENCED LATE DELIVERY BUT HALF THE TAKEAWAYS ON ISLE OF MAN WAS CLOSED THAT DAY SO WE WERE EXTREMELY BUSY.
beedie 09 Jan 2016
Weston 03 Dec 2015Order arrived right on time, nice food, delivered hot
Coleman 18 Oct 2015Lovely meal delivered on time
Jackson 15 Jun 2015Always brilliant, tasty food but..
Lately their service has been a little lax, had to ring them a couple of times for them to actually notice the Manx Dining order, then it took even longer to arrive.
Hopefully this is due to a higher volume of customers that they're currently struggling to cope with rather than lazy staff.
I will continue to use Hot Wok purely because it is most definitely the best Chinese on the island in my opinion, but I wouldn't order if I needed it ASAP at it has taken over 2 hours more times than should be acceptable.
Crellin 16 Mar 2015Quality Food & ***** Service .
Shimmin 16 Dec 2014Yes, they do serve the best Chinese food on the IOM.
However, they can't handle the online orders at all. I've used them twice online now and both times have been a nightmare.
I didn't receive my confirmation email after half an hour - so I rang up to check - only then did she look at the system and the confirmation came through immediately.
Then I waited an hour and a half.
Then after all that they forgot my rice!
I've rang up and ordered before too, they're pretty rude and you still wait ages.
You're better off just driving down and picking up your food from them. Anything else and you can pretty much guarantee they're going to get it wrong.
COMMENT FROM HOT WOK: We are really sorry you have had to wait longer than normal. We have gained a lot of new customers recently and are currently adding more resources to cope with our growing business. We do apologise. Kind regards, Hot Wok
Thomson 07 Sep 2014
Crellin 01 Sep 2014Good Food & Service , What More Can I Say . FAB . *****
Crellin 05 Aug 2014Very Good Meal & Service .*****
tucker 06 May 2014Although the food is great hence why we continue to use hot wok delivery has at times taken up to almost 2hrs. So don't be surprised to be kept waiting.
Crellin 22 Apr 2014Very Good Service Once Again. *****